Terms & Conditions for Training

These training terms and conditions, which, together with our Website Terms of Use, and Acceptable Use Policy, sets out the terms under which the Directors of the Association of Professional Virtual Assistants Ltd, (“we”, “us”, “our”), allow you to use the site www.apva.org.uk (“Site”) as a visitor or registered Trainee. All enquiries should be directed to info@apva.org.uk. Please read the terms of this policy carefully, as by using our Site you indicate that you agree to comply with and be bound by them.

Trainee” shall mean any person signing up to train on any of our courses or programmes through the Association of Professional Virtual Assistants Ltd.

Graduates” shall mean anyone who has successfully completed the training as set out.

Directory” shall mean the private directory of members of the Association of Professional Virtual Assistants Ltd.



Any person wishing to undertake training through the Association of Professional Virtual Assistants Ltd shall apply in accordance with our code of conduct and terms as may be amended from time to time.

By signing up you are agreeing to participate and to honour the full fees for the training where a payment plan is in place.

Upon signing up, a confirmation email shall be sent outlining the details of the training and any live events that form part of the training, if applicable.  An invitation to the private Facebook (if applicable) shall be sent and a buddy assigned.

All programmes are for individual use and are not capable of being transferred or transmitted to another person or organisation.

Nurture Programme VIP private coaching sessions must be completed within 12 months of purchase.


All Trainees agree to abide by our Association of Professional Virtual Assistants Ltd Code of Conduct.

Trainees agree NOT to share any login details, information, downloads, videos or any other course materials outside of their own personal use.



Upon completion of the training programme,  the trainee shall be offered the opportunity to sign up at a discounted rate to full  membership or Accreditation.  Trainees will continue to remain a member of  any online members’ community (including but not limited to the private Nurture group).   

We shall have the power to suspend or expel any trainee without refund of any paid fees, if such Trainee has::

  • has committed any unlawful act;

  • wilfully refuses or neglects to comply with a provision of the Terms and Conditions of the Association of Professional Virtual Assistants Ltd.

  • is found to have knowingly falsified any information submitted to the Association of Professional Virtual Assistants; or

  • is found guilty of conduct which in the opinion of the Directors is prejudicial to the interests of the Association of Professional Virtual Assistants Ltd.

We cannot issue refunds for any proportion of the Training fees remaining. Trainees paying monthly must continue to pay the Monthly Fee until the natural end of the Payment Plan.



All Fees are prepaid through our Site, or from time to time as may be deemed necessary via an email link.

Trainees can choose to pay in full up front or monthly payment plan basis

The fees applicable to each Training Programme shall be reviewed from time to time and we reserve the right to change these without prior notice.

Our courses may be offered at different prices and at different times – we reserve the right to change the price at any time.



The Training Programmes contain all of the contents, benefits and privileges associated at purchase. While every effort is made by us to maintain all of the benefits, we reserve the right to amend the Training Programme if necessary.

While we will endeavour to replace any benefit with a benefit of equivalent value, Trainees will not be entitled to any refund of any fee or portion of fees as a result of any change to the programme..




Upon purchasing your Training Programme, you acknowledge that you have read the terms of the Privacy Policy.

Trainees agree that use of the Site is governed by the Website Terms of Use and the Acceptable Use Policy and you acknowledge that you have read all of those Terms.

We may wish to publish information from time to time featuring a Trainee, profiling a Trainee, providing a testimonial, or publishing an article on or by a Trainee. We will not publish any information without the prior consent of the Trainee.

Whilst reasonable checks have been made as to the quality of affiliated products and linked sites, we cannot guarantee the performance or quality of these.

We reserve the right to make reasonable changes to the Site and/or Training Programmes and features without prior notice.



Trainees agree to act in a manner becoming of a professional training body and organisation at any event of the Association of Professional Virtual Assistants Ltd or in any interactions online.

Trainees shall be given their unique login details to gain access to their Training Materials. Trainees agree not to share or disclose their password, with any other person, including another Trainee. Breach of this condition will be considered grounds for termination of Training without refund.

Trainees agree that while networking and collaboration is part of the core purposes for which the Association of Professional Virtual Assistants Ltd has been established, Trainees will not abuse or otherwise seek to take advantage of the access to other Trainees, Members or Accredited VAs for the purposes of sales or marketing or other promotional activities for their own ends.



Each Trainee of the Association of Professional Virtual Assistants Ltd agrees and acknowledges that they are responsible for their own interactions with other Trainees, Members and Accredited VAs.

In the event of a dispute arising regarding the conduct of another Trainee, Member or Accredited VA, each Trainee  accepts that they should attempt to resolve the dispute between themselves, and if necessary, with the assistance of the Association of Professional Virtual Assistants Ltd.



An order placed for the purchase of any products or Training Programmes is binding on the purchaser upon completion of the online transaction.  This applies to payment in full and to payment plans.  Purchasers are bound to complete the duration of their payment plan they have signed up to.

It is not our policy to give refunds on any Training Programme, products or services purchased via our Site. Please choose carefully. Any refunds offered will be at the sole discretion of the Directors of the Association of Professional Virtual Assistants Ltd and their decision is final.